OIT Help Desk deploys self-help kiosks

With an influx of students, faculty and staff back on campus, the Office of Information Technology Help Desk deployed a series of self-help kiosks to serve stakeholders in-person.

“The Help Desk is currently remote, but our staff understands that sometimes it is easier for our on-campus patrons to stop by. We are still striving to provide the same support, but in a different manner, and meet our customers where they are during remote working/learning,” said Sarah Mensch, interim director of user services, Office of Information Technology.

The new kiosks can be found in the OIT lobby area, located on the first floor of the El Pomar Center. They will be open during business hours, and won’t require a log-in to use.

Sanitizing stations will be set up near the kiosks.