Employee of the Quarter honors for Oct.-Dec. 2011 went to Hope Hoch, program assistant, Beth-El College of Nursing and Health Sciences.
Associated with Beth-El for 20 years, Hoch is responsible for the overall operations of Beth-El’s Health Sciences Department. She is known for conducting her duties with limitless patience, inexhaustible energy and a smile. Described as a team player, a wise and loyal comrade, and a dedicated employee, she functions in a way that exceeds her job requirements.
Hoch possesses “a depth of knowledge about the regimen and inner workings of both Beth-El and UCCS that few can match,” according to K.C. Craig, a Beth-El instructor.
“It does not matter if you are a freshman student, a professor, a dean or provost,” said Craig, “when you walk into Hope’s office you will always be greeted with a smile and treated with respect. Hope has very strong people skills and she effectively handles irate students and frustrated professors. I have had students tell me how she always treats them with respect, professionalism and compassion. Regardless of the problem or the solution, she is always happy to assist to the best of her ability.”
In many situations, Hoch serves as community liaison and the face of the department, interacting with Beth-El’s community partners to secure contracts for service learning, internship and practicum experiences, and serving as first point of contact for community requests. She reduces the work load of faculty by helping students resolve university paperwork in a timely manner, answering their questions and referring students to the appropriate university resources during the admissions process.
Her dedication is such, Craig said, that Hoch works weekends to make sure projects are completed appropriately and represent the department well.
“She plays an integral role in the planning and execution of the college convocation every year,” said Craig. “She helps at both the fall and spring commencements, making sure both students and faculty are in place on time. One of the reasons her assistance with events like these is so important is because of her positive working relationships with her peers, students, and faculty.”
UCCS Employee of the Quarter recipients are classified or professional exempt employees who are recognized for exceptional service to the university. Award winners receive a certificate of recognition, a $100 stipend, three months free campus parking, and a day of administrative leave.
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