Most production services universitywide will be unavailable on Sunday, February 16, 2025 from 6 a.m. – 11:59 p.m. to install a critical patch update to CU’s systems.
Production services are systems with real-time data that is available to students, staff and faculty including Nelnet, My Leave, Marketplace, etc. More info and full list of impacted systems/first draft found on UIS website or below.
Description: Most university production services will be unavailable during an 18-hour window on Sunday, Feb. 16, for scheduled maintenance.
Production windows affect systems with real-time data that is available to students, staff and faculty.
Timing: 6 a.m. to 11:59 p.m. Sunday, Feb. 16
Impact: Most production services will be unavailable throughout the maintenance window.
Unavailable systems: 25Live/Lynx | Automic | Campus Solutions | Campus Solutions Mobile Application | Central Information Warehouse (CIW) | Collibra | Concur | Constituent Relationship Management (CRM) | CU-Data | CU Marketplace | Degree Audit and Transfer Credit (DATC) | Enterprise Portal | eRA InfoEd application | eRA (interface with the HCM system only) | FIN | HCM | HireRight | International Tax Navigator | Integration Gateway | LegalFiles | LinkedIn Learning | Minuet by Inteum | My Leave | Nelnet | OnBase (direct access and Unity Client) | Parchment | Peoplesoft Elasticsearch (PES) | Perceptive Content | Phire | Ping Federate for SSO | Oracle Identity Management (OIM) | Secure File Transfer Protocol | Skillsoft | Sunapsis — the International Student Scholar System | TeamMate | Terminal Servers | VP/CUI Online IDF | Web Peformance Monitoring
Available 1800 Grant and Production services: 1800 Grant File and Print Services | 1800 Grant VDIs | 1800 Grant Phones | Cherwell | cu.edu email | Law Toolbox | Microsoft Suite (Outlook, Teams, SharePoint, OneDrive, Office Online) | Tableau Servers | Wired and Wireless network for 1800 Grant | VPN
All non-production services will be available. Non-production maintenance windows affect the testing and development versions of CU’s production systems to allow for development.
Not sure if you use these systems? Visit the UIS Glossary for details on each application.
More information:
- The Business Calendar highlights future maintenance window dates and times.
- The UIS Maintenance Matters Blog details upcoming UIS service maintenance events.
Thank you for your cooperation as we complete this necessary maintenance work. Please reach out to the UIS Service Desk with questions at 303-860-HELP (4357) or [email protected]