{"id":130776,"date":"2021-03-03T15:48:29","date_gmt":"2021-03-03T22:48:29","guid":{"rendered":"https:\/\/communique.uccs.edu\/?p=130776"},"modified":"2022-02-04T09:59:14","modified_gmt":"2022-02-04T16:59:14","slug":"oit-help-desk-deploys-self-help-kiosks","status":"publish","type":"post","link":"https:\/\/communique.uccs.edu\/?p=130776","title":{"rendered":"OIT Help Desk deploys self-help kiosks"},"content":{"rendered":"\n<div class=\"wp-block-image is-style-rounded\"><figure class=\"alignright size-large is-resized\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/communique.uccs.edu\/wp-content\/uploads\/2021\/03\/MicrosoftTeams-image-4-1.jpg\" alt=\"\" class=\"wp-image-130778\" width=\"291\" height=\"388\"\/><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">With an influx of students, faculty and staff back on campus, the Office of Information Technology Help Desk deployed a series of self-help kiosks to serve stakeholders in-person. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cThe Help Desk is currently remote, but our staff understands that sometimes it is easier for our on-campus patrons to stop by. We are still striving to provide the same support, but in a different manner, and meet our customers where they are during remote working\/learning,&#8221; said Sarah Mensch, interim director of user services, Office of Information Technology.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The new kiosks can be found in the OIT lobby area, located on the first floor of the El Pomar Center. They will be open during business hours, and won&#8217;t require a log-in to use.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sanitizing stations will be set up near the kiosks.<\/p>\n","protected":false},"excerpt":{"rendered":"<div class=\"mh-excerpt\"><p>With an influx of students, faculty and staff back on campus, the Office of Information Technology Help Desk deployed a series of self-help kiosks to serve stakeholders in-person. \u201cThe Help Desk is currently remote, but <a class=\"mh-excerpt-more\" href=\"https:\/\/communique.uccs.edu\/?p=130776\" title=\"OIT Help Desk deploys self-help kiosks\">(More)<\/a><\/p>\n<\/div>","protected":false},"author":34,"featured_media":130777,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false,"_links_to":"","_links_to_target":""},"categories":[1,417],"tags":[331,77,360],"class_list":["post-130776","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all","category-strategic-plan","tag-campus-announcements","tag-office-of-information-technology","tag-sp-deliberate-investment"],"jetpack_featured_media_url":"https:\/\/communique.uccs.edu\/wp-content\/uploads\/2021\/03\/help-desk-kiosk.jpg","jetpack_shortlink":"https:\/\/wp.me\/p1mBpJ-y1i","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/communique.uccs.edu\/index.php?rest_route=\/wp\/v2\/posts\/130776","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/communique.uccs.edu\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/communique.uccs.edu\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/communique.uccs.edu\/index.php?rest_route=\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/communique.uccs.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=130776"}],"version-history":[{"count":1,"href":"https:\/\/communique.uccs.edu\/index.php?rest_route=\/wp\/v2\/posts\/130776\/revisions"}],"predecessor-version":[{"id":130784,"href":"https:\/\/communique.uccs.edu\/index.php?rest_route=\/wp\/v2\/posts\/130776\/revisions\/130784"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/communique.uccs.edu\/index.php?rest_route=\/wp\/v2\/media\/130777"}],"wp:attachment":[{"href":"https:\/\/communique.uccs.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=130776"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/communique.uccs.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=130776"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/communique.uccs.edu\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=130776"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}